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How can we help?

Search the Help Centre for guides on fighting fines, claiming refunds, managing your account, and understanding our policies.

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Featured guides

Get Started

How Refund works, what we handle, and our no-win-no-fee pricing

Case Types

Parking, bus lane, tow, transport card, delays, fare evasion, road damage

Your Account

Sign in, manage cases, and track payments

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How It Works

From photo upload to resolved case in minutes

Fees & Pricing

No win, no fee — 25% only if we save you money

Parking Tickets

Appeal unfair council parking infringements

Bus & Transit Lane Fines

Dispute camera-issued lane fines

FAQ

Common questions and what to expect from your case

Policies

Terms of service and privacy policy

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Popular starting points from the Help Centre

How Refund works — from photo to outcome

Upload your notice, we find your grounds, and the agent chases the council until it’s resolved.

Appeal a parking ticket

Dodgy signage, a broken meter, or a ticket you shouldn’t have got — we’ll fight it.

No win, no fee pricing

It costs nothing to start. We take 25% only if we save you money.

Sign in to your account

Use Google or a magic email link — no password required.