How can we help?
Search the Help Centre for guides on fighting fines, claiming refunds, managing your account, and understanding our policies.
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Featured guides
Get Started
How Refund works, what we handle, and our no-win-no-fee pricing
Case Types
Parking, bus lane, tow, transport card, delays, fare evasion, road damage
Your Account
Sign in, manage cases, and track payments
All guides
How It Works
From photo upload to resolved case in minutes
Fees & Pricing
No win, no fee — 25% only if we save you money
Parking Tickets
Appeal unfair council parking infringements
Bus & Transit Lane Fines
Dispute camera-issued lane fines
FAQ
Common questions and what to expect from your case
Policies
Terms of service and privacy policy
Suggested articles
Popular starting points from the Help Centre
How Refund works — from photo to outcome
Upload your notice, we find your grounds, and the agent chases the council until it’s resolved.
Appeal a parking ticket
Dodgy signage, a broken meter, or a ticket you shouldn’t have got — we’ll fight it.
No win, no fee pricing
It costs nothing to start. We take 25% only if we save you money.
Sign in to your account
Use Google or a magic email link — no password required.